Any questions about the site, your membership, praise or hate mail, write them here.
We get piles of email daily, but we will alway's try to get back to you as SOON as possible. Just make sure, your email adress is not blocked and it will happen. ALWAYS, include your username in your email, if you we have to try to find you in the members database we NEED your username, if you can't remember your username, try the forgotten password options. If you have cancel requests, first try to cancel yourself. You can do this Here
If you need us to do this for you, note that it may take a couple of days to get it done.
Include subscription ID, or Username and Password and the billing company you used when you joined. Include the ORIGINAL email adress used when you joined, otherwise your cancellation request will NOT be processed.
In other words, a message stating, "I am Billy Bob, cancel me" will NOT cancel your subscription. Include as much information as you can. Including your original signup confirmation email will certainly expedite things.
When you cancel your account will stay valid until expiration day.
I hope this is finally clear enough, no username, no billing company, no cancel.
Write your stuff to Angelique and she will take care of your needs.
(up to certain limits of course :)
customerservice @ beckys-dungeon.com